Returns & Exchanges

At RockyMounts, we want you to be completely satisfied with your fashion purchase. If your new gear doesn't fit or meet your expectations, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the original, unwashed items with tags attached into the original shipping packaging or a secure box of your choice.

3

Attach the Label

Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.

4

Drop Off & Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed once we receive the goods.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing